Privacy Policy

 

Sports Innovation would like to take this opportunity to assure you, our valued customer, that we are 100% committed to protecting your privacy and security.

Your Personal Information:

In order to process your order and to provide you with the best possible level of service, we need to collect some necessary information about you. However, we only use the information we collect about you in accordance with the Data Protection Act 1999.

Sports Innovationwill never collect sensitive information about you without your explicit consent.

The information we collect about you includes:

  • Your name 
  • Your address 
  • Your e-mail address 
  • Your telephone number 
  • Your credit / debit card details
  • Your order history and profile 

Sports Innovationwill not, under any circumstances, pass any of the information we have collected about you onto any third party. Our commitment to customer service ensures that all personal information is held securely, in accordance with both our internal security policy and the UK Data Protection Act 1998, to ensure that no other party is able to view your details. 

2 Privacy Policy

2.1 The nature of this website (“Site”) means that we will obtain, use and disclose (together “Use”) certain information about you (“Data”). This statement sets out the principles governing our Use of Data on this Site. By registering to use the Site you agree to this Use.

2.2 When ordering goods you will need to provide certain Data such as your contact details and demographic information. We will store this Data and use it to contact you, provide you with details of our products and otherwise for the normal use and improvement of our Site.

2.3 We may also use the Data in response to surveys and to aggregate user profiles.

If you wish to check the information that we hold about you, you can do this at any time by emailing us at sportsinnovation@mail.com.If any of the information we hold is inaccurate we will delete or correct it immediately. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

2.4 To enable us to monitor and improve our Site, it gathers certain aggregated information about you when you use it, including details of your operating system, browser version, domain name and IP address, the URL you come from and got to and the parts of the Site you visit.

3. Emailing:

Sports Innovation does not endorse “spam” mail – we know how annoying this is!Although we will email you to confirm your order, we promise not to email you in the future unless you have given us your consent and we will of course give you the opportunity to refuse any marketing email from us.

4 Cookies on Your Browser:

In order to continually improve our service, Sports Innovation uses technology to track the patterns of behaviour of visitors to our site. This can include a “cookie” that is stored on your internet browser. The information collected in this way can be used to identify you when you return to our website and therefore to provide a more personalised shopping experience.

4.1 We use cookies only to store information such as your User ID and your session identifiers to enable us to identify whether you are registered on to the Site and, if so, to shortcut your access to the site and any products. We will only read cookies from your cookie file placed there through your web browser’s interaction with the Site.

4.2 The Site may link to other web sites and we are not responsible for their data policies or procedures or their content.

4.3 We endeavour to take all reasonable steps to protect your personal Data including the use of encryption technology, but cannot guarantee the security of any Data you disclose online. You accept the inherent security implications of being and transacting online over the Internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

4.4 If you have any queries about our privacy policy, please contact us at the address as provided on the website.


If you have any queries or comments regarding our privacy policy, please contact us at sportsinnovation@mail.com

Please Note: If you contact us for details of the information we hold about you, it is important that you quote your original email address – the one you used when you first contacted us. Without this we may be unable to trace your details.

5. Secure Shopping at Sports Innovation:

Sports Innovation understands that many consumers are wary of shopping on the internet, but we can assure you that shopping at Sports Innovation is completely safe and secure.

Our secure server encrypts all information you give us, including your name, address and credit or debit card details, to ensure that this information can be safely transmitted through the internet without any other party being able to access it. Sports Innovation never passes any of your details on to any third party.